About this policy
THE INGHAM SWAN is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way. This policy outlines how we aim to achieve this and includes the information collected when:
you use our website www.theinghamswan.co.uk
you make a booking via Bookatable
you make enquiries via our website.
someone is interested in working with us.
Definition of Personal Data
Personal Data means any data that relates to an identifiable person who can be directly/indirectly identified from that data. In this case, it means personal data that you give to us via our site.
By providing your personal data, you agree that we can use your personal data in accordance with this policy. Ensure you understand this policy in its entirety and take your time to read it.
Who are we?
THE INGHAM SWAN is a restaurant based in Norwich
We are part of G&D VENTURES RESTAURANT GROUP
Our registered address is:
Sea Palling Rd
How do we collect information from you?
We collect information from you:
when you make a booking via https://www.bookatable.co.uk/privacy-policy
when you visit a restaurant (preferences, allergies etc.).
make an enquiry.
when you sign up to marketing emails.
What type of information is collected from you?
You may be asked to submit personal information about yourself when you make a booking. We will collect this information so we can fulfil your booking request.
When you make a booking:
THE INGHAM SWAN collects information such as:
e-mail address (used for booking confirmation and post-dining feedback emails)
home or work address
When you dine at THE INGHAM SWAN
· marketing responses
· survey responses
· current and past restaurant reservation details
When you access our sites:
There is “Device Information” about your computer hardware and software that is automatically collected by THE INGHAM SWAN. This information can include:
device type (e.g. mobile, computer, laptop, tablet)
browser information (e.g., type, language, and history)
referring website addresses
other data about your device to provide the services as otherwise described in this policy.
If you use our website, we may receive your generic location (such as city or neighbourhood).
How is your information used?
Our use of your personal data will always have a lawful basis, either because it is necessary to complete a booking, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests.
We require the information outlined in the previous section to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping.
Send you service emails (booking confirmation and post-dining feedback). https://www.bookatable.co.uk/privacy-policy
Improve our products and services.
Send marketing communications if you have opted in to receive them.
Who has access to your information?
We will not sell, distribute, or lease your personal information to third parties. Any personal information we request from you will be safeguarded under current legislation.
We will only share your information with companies if necessary to deliver services on our behalf. For example our booking provider https://www.bookatable.co.uk/privacy-policy, third-party payment processors, and other third parties to provide our Sites and fulfill your requests, and as otherwise consented to by you or as permitted by applicable law.
How and where do we store data?
For reservations taken through Bookatable software, your data will only be stored in the UK.
Bookatable data is stored securely in data centres managed by Bookatable.
We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not pass your details to any third parties for marketing purposes unless you have expressly permitted us to. Furthermore, you can change your marketing preferences at any time by contacting us by email at email@example.com
You have a right to request a copy of the personal information that THE INGHAM SWAN holds about you and have any inaccuracies corrected. Any such requests should be made to this email address: firstname.lastname@example.org
You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it. We do not keep your personal data for any longer than is necessary.
Data security is very important to us, and to protect your data we have taken suitable measures to safeguard and secure data collected through our Site.
Use of ‘cookies’
A cookie is a text file that is placed on your hard disk by a web page server which allows the website to recognise you when you visit. Cookies only collect data about browsing actions and patterns, and do not identify you as an individual.
We may share your information (such as meal or seating preferences and special occasions) with our other restaurants in the G&D VENTURES RESTAURANT GROUP. This is to enhance the hospitality experience that we at G&D Ventures provide you when you dine with us.
In addition to providing you with a more customised service, we may, as permitted by applicable law, share your information with our restaurant affiliates to support operations, such as to perform analytics, tailor marketing to you, support a loyalty program that you have chosen to participate in, and improve services.
For more information, please feel free to contact us at: email@example.com
Changes to this statement