Terms & Conditions

Website designed and built for The Ingham Swan by Whoop Marketing & associates (Norfolk).

Thank you for choosing The Ingham Swan, Norfolk. We look forward to welcoming you. If you would prefer to book a table or room directly with us please contact us on 01692 581099.

Pets: Sorry - pets are not permitted in any part of The Ingham Swan.

Room Booking terms:
Bookings are made and a contract between 'You and Us' comes into effect when 'We' accept your reservation request. These Booking Terms apply to the business named above. We supply services in respect of the Booking ('You/Your'). These Booking Terms are governed by English law and apply to all Bookings except where 'We' agree in writing other terms. By making a Booking 'You' are deemed to accept these Booking Terms.

Cancellation and Insurance: Once you have booked your stay, our agreement is a legal contract and any deposit you may have paid is non-refundable if we cannot re-let the room/s.  If you need to cancel please contact us immediately. For cancellations made up to 72 hours before your booking you will not be liable for cost of the booking. For cancellations made after this time or by failing to take up the booking without cancelling you will be liable for the total amount. For this reason you may wish to take out cancellation insurance, which is inexpensive and can be obtained from any good broker.

Non-availability: We would only cancel your booking if your accommodation was unavailable for reasons beyond our control. We would attempt to offer you alternative accommodation, however if this was not possible, or unacceptable to you, then we would refund all monies paid by you. Our liability would not extend beyond this refund.

Conditions of Stay: We have some standard rules that are designed to ensure that we comply with regulations relating to matters such as fire, health and safety and to enhance the comfort and wellbeing of our guests. If you would like to check our conditions of safety please contact us.

We reserve the right to terminate 'Your' Booking immediately without being liable for any refund or compensation where 'You' engage in unacceptable behaviour that causes a disturbance or nuisance to other guests.

Damages and Breakages: You are responsible and liable for any breakages or damages which you cause to the accommodation or its contents. Please report these as soon as they occur. We do not normally charge for minor breakages, but we may send you an invoice for repair or making good if the damage or breakage is significant, and we may make an additional charge of 50 if you did not report this.

Liability: We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves or our employees or contractors whilst acting in the course of employment.

Data and privacy when booking a room: We are committed to protecting your privacy. Authorised Ingham Swan employees on a need to know basis only use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers. Customer records are regarded as confidential and therefore will not be divulged to any third party, unless legally required to do so to the appropriate authorities. We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Please view our 'Privacy' information for more information relating to the collection of data and cookies.

Accessibility:
For those with mobility requirements we can supply you with a copy of our accessibility statement with more information on our facilities and restrictions.

Website Privacy and Cookies:
Welcome to the website of The Ingham Swan. Norfolk. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our Privacy and Cookie Policy governs our relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website. The term 'you' refers to the user or viewer of our website. The term 'The Ingham Swan' or 'us' or 'we' refers to the owner of the website:

The use of this website is subject to the following terms of use:  The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither we, nor any third parties, provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All imagery and trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

The Ingham Swan takes your privacy seriously. This privacy policy describes how and why we obtain, store and process the data which can identify you. We may update this policy from time to time. This information describes how we treat the information provided by visitors, what other information we gather and how we use it, why we sometimes need to store 'cookies' and how to prevent this. In common with almost all professionally run websites, this website logs the IP address of each visitor in order to keep it running reliably. This is also essential for protecting the website and its visitors from malicious attacks, including infection with malware. This website provides information as a service to visitors such as yourself, and to do this reliably and efficiently, it sometimes places small amounts of information on your computer or device (e.g. mobile phone). This includes small files known as cookies. The cookies stored by this website cannot be used to identify you personally.

How Cookies Are Used: We use cookies to understand what pages and information visitors find useful, and to detect problems such as broken links, or pages which are taking a long time to load. We sometimes use cookies to remember a choice you make on a page, when you have moved to another page if that information can be used to make the website work better. For example:  avoiding the need to ask for the same information several times during a session (e.g. when filling in forms), or remembering that you have logged in, so that you don't have to re-enter your username and password on every page. Cookies for Analytics: We use analytics to measure how many visitors are using the website, which pages interest them and so on. For more information see the Google Analytics website. Disabling Cookies: You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit.

Personal data: Personal information that you submit to us through this website will only be used for the purposes we solicited it. For example, to respond to an enquiry, and will not be used for any other purpose without your consent. We will never pass it on to any third party without your consent, unless legally required to do so.

Please contact us should you require clarification on any of the points above - we would be happy to help with your query.

The Ingham Swan reserves the right to change these conditions from time to time and your continued use of the site will signify your acceptance of any adjustment to these terms.

We look forward to welcoming you to The Ingham Swan.

The Ingham Swan, Norfolk. All Rights Reserved. August 2014.